📋 Supply Chain Solutions

Customs Clearance

HAFA provides comprehensive customs clearance services for imports and exports across Saudi Arabian ports and borders. Our licensed customs brokers ensure compliance with ZATCA regulations and fast clearance of your shipments.

✓ ZATCA Licensed ✓ All KSA Ports ✓ Fast Clearance
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Overview

Customs delays are among the most costly and unpredictable disruptions in international supply chains. HAFA's licensed customs brokerage team manages the full clearance process across all Saudi ports and land borders, minimising delay risk through accurate documentation and proactive authority engagement.

Our brokers maintain current knowledge of ZATCA regulations, SASO conformity requirements, and product-specific import restrictions, catching potential compliance issues before they cause clearance delays or penalties.

For industrial clients importing specialised equipment and materials, we understand the specific documentation and certification requirements that differ from standard commercial cargo, helping avoid the clearance delays that generic freight forwarders often encounter.

3000+
Shipments Cleared Annually
15+
Years Experience
99%
First-Time Clearance Rate
24h
Average Clearance Time

Why Choose HAFA

📋

ZATCA Licensed Brokers

Fully licensed customs brokerage team with current regulatory knowledge.

⚡

Fast Clearance

Accurate documentation and proactive authority engagement minimise clearance delays.

🗺️

All Ports & Borders Coverage

Clearance services at all major Saudi seaports, airports, and land border crossings.

📄

Documentation Accuracy

Meticulous documentation preparation reduces the risk of clearance delays and penalties.

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Customs Clearance Services

1

Import Documentation & Clearance

Full import documentation preparation and clearance processing at all Saudi ports.

Import Clearance Documentation
2

Export Documentation & Clearance

Export clearance processing including certificates of origin and required export documentation.

Export Clearance Certificates of Origin
3

Customs Duty Calculation

Accurate duty calculation and payment coordination to avoid delays or penalties.

Duty Calculation Payment Coordination
4

ATA Carnet Handling

Temporary import/export handling for equipment and goods under ATA Carnet arrangements.

ATA Carnet Temporary Import
5

Free Zone & Bonded Zone Services

Customs support for goods moving through free zones and bonded warehousing arrangements.

Free Zone Bonded Zone
6

SASO Compliance & Certification

Support for SASO conformity assessment and certification requirements for imported goods.

SASO Conformity Assessment
🛡️

Regulatory Compliance

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🛡️
ZATCA Regulations
📐
SASO Requirements
⚖️
GCC Unified Customs Law
ZATCA Regulations
Zakat, Tax and Customs Authority licensed brokerage and compliance

Our Clearance Process

01
Step
📋

Documentation Review

We review shipping documents and product classification before arrival to identify any issues in advance.

02
Step
📐

Duty Calculation & Declaration

Customs duties are calculated and the import/export declaration is filed with ZATCA.

03
Step
🚧

Physical Inspection Coordination

If physical inspection is required, we coordinate and manage the process with customs authorities.

04
Step
📊

Release & Delivery Coordination

Upon clearance, we coordinate release and onward delivery to your specified destination.

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Featured Projects

2024

Specialised Equipment Import Clearance

Expedited customs clearance for specialised industrial equipment following documentation issues with a previous broker.

📍 King Abdulaziz Port, Dammam
View Project →

Our Clients

Saudi Aramco
SABIC
Sadara
Sela
Worley
Schlumberger
McDermott
Satorp

What Clients Say

★★★★★

A previous broker had our specialised equipment held at customs for two weeks over documentation issues. HAFA reviewed everything in advance and cleared our next shipment of similar equipment in under 24 hours.

S
Sami Al-Harthy
Import Manager — Industrial Equipment Importer

Frequently Asked Questions

We provide clearance services at all major Saudi seaports, airports, and land border crossings.
With complete and accurate documentation, most shipments clear within 24 hours.
Yes, we manage ATA Carnet processing for temporary import and export of equipment.
Yes, we support SASO conformity assessment and certification for imported goods requiring it.
⚡ Let's Talk

Need customs clearance support?

Share your shipment details and we will review documentation requirements within 24 hours.